I am feeling cranky

Hmmm.. I think I am feeling quite cranky these days. If I am a girl, I would think that I'm PMSing. (aka stay away! I bite! ROAR!!!) Why do I say I'm cranky? Well, this is the 2nd complaint letter that I have written in a matter of 2 months, and usually, I am quite amicable (I really am! *blink blink*)

This time round, the complaint is to SBS for the sucky bad service. Since we are paying more, I would expect expect at least the level of service to be maintained bah, but noooo, SBS wants to cut costs by making sure that each of the bus are tightly packed. Anyway, here's my rant below:

To whom it may concern,

I am writing in to inform you of a trend that i have noticed lately. For the bus service 97, I have noticed that SBS have been gradually switching the double decker bus service to single deck bus service during morning and evening peak hours.

The change from double decker buses to single deck buses during peak hours have caused many commuters to be unable to board the bus. I have personally experienced numerous encounters where I was unable to board the bus during evening peak hours, and ended up having to wait almost an hour for a bus that is not packed.

I would like to know if this change is due to rising operation costs, or simply due to human error.

Please address this issue as soon as possible. Thank you.

Once again... ROAR!!!